Why Work for Horan & McConaty Funeral Service & Cremation?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

Benefits

• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is the primary administrative support person responsible for handling communications relating to the coordinating of funeral services, pick-ups and deliveries with coroners, doctors and vital records offices. Accountable for scheduling tasks and logistics to ensure the funeral home runs smoothly and the expectations of our client families and their guests are exceeded.

Essential Functions

• Communicates with coroners, doctors and vital records offices to ensure smooth scheduling of operations.
• Completes death certificates, disposition permits and other vital records related to the decedent.
• Adds scheduled service information to the shared calendar software.
• Coordinates logistical scheduling to ensure decedents in our care are ready for their promised cremations and /or services.
• Composes and types correspondence as needed, ensures correct data entry and proofreading of correspondences.
• Updates files consistently and regularly to ensure data is accurate and current.
• Serves as a backup in other administrative functions as needs dictate.
• Special Projects as assigned.
• Other duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• High School Diploma or equivalent combination of education and experience, preferred.
• High degree of computer proficiency and ability to learn software, websites and shared calendars including Microsoft Office, Trello, Passare & ECopy Pro.
• Proficient with multi-line phone systems and general office equipment.

Additional Eligibility Qualifications

• Attend and perform work in a professional and courteous manner in accordance with the employer's requirements.
• Able to read, write and speak English fluently. Bilingual is a plus.
• Proficiency and accuracy with numbers.
• Able to maintain a strict level of confidentiality.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required.
• Excellent interpersonal and communication skills.
• Maintains a positive attitude and working environment through organization and communication.
• Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The duties associated with this position are generally performed in an indoor office setting.
• Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
• Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds and may be required to lift to 100 pounds.
• This position may also require reaching, pushing and pulling.
• This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low
• Overtime is sometimes necessary or required.

Travel

• This position does not require travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.