Current Events

Title:Now hiring: Medical records techs help manage patient records

Author:VA Careers

Date:June 2021

Source:U.S. Department of Veterans Affairs © 2021, Reprinted with permission

Volume:Volume 3 Issue 176

VA medical records technicians ensure patient records are accurately and confidentially maintained so that Veterans can receive proper care

Every year, millions of Veterans across the United States receive care from VA. That equals millions of medical records that need to be managed and maintained in the VA electronic health record (EHR) system.

We rely on a veritable army of medical records technicians to make sure this happens efficiently and accurately. This month, we're highlighting this essential career as part of a blog series celebrating VHA's 75th anniversary.

Help Veterans receive care

If you have a background in medical records or coding, consider a career helping our nation's heroes as a medical records technician. We're looking for candidates with a commitment to our mission, strong attention to detail and the ability to work with data.

"Our medical records technicians are vital to making sure patient records are maintained accurately and confidentially so that the Veterans we serve can receive the care they need," said Darren Sherrard, associate director of recruitment marketing at VA.

Because we're the largest health care system in the nation, you can choose from roles in a variety of capacities and care settings anywhere in the U.S.

You could work in coding, where you would apply knowledge of medical terminology, disease processes, treatments, procedures, and more to ensure the proper codes from the International Classification of Diseases (ICD) system are selected and applied. You would also ensure documentation requirements are met.

Or you could specialize in release of information (ROI), where you would:

  • Process all ROI requests to the medical facility and ensure information is properly released.
  • Help Veterans complete authorization forms to release their medical information and respond to patient questions.
  • Triage requests so that urgent ones receive priority.
  • Ensure confidentiality of medical records under public laws, rules and regulations.

Enjoy generous benefits

One of the richest rewards of working at VA is the chance to be part of a dedicated team that shares your commitment to helping Veterans. Our employees enjoy a host of other benefits, including:

  • Paid vacation time that starts building right away, paid sick leave, paid parental leave and 10 paid federal holidays.
  • Comprehensive health insurance, which may become effective on the first full pay period after you start.
  • Generous retirement benefits through the Federal Employees' Retirement System, a three-tier retirement plan.
  • Education support, including flexible work schedules, scholarships, and leadership and training programs.

Work at VA today

Bring your skills and experience to a rewarding career as a VA medical records technician.

NOTE: Positions listed in this post were open at the time of publication. All current available positions are listed at

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